SMS Terms
Terms for text messaging with Avant Concepts LLC at (855) 671-0573.
Effective 31 July 2026.
Program name and description
Avant Concepts — Customer Care. A conversational messaging program. If you text our published business number, an automated assistant replies about our services, pricing, and how to reach a person, and a member of our team follows up where needed.
This is a customer care and enquiry program. It is not a marketing or promotional campaign. We do not run text blasts, drip sequences, or bulk outreach, and we do not text prospect lists.
How consent works
You opt in by texting us first. Sending a message to (855) 671-0573 is your consent to receive replies at that number.
We do not collect phone numbers for messaging anywhere else — our website contact form doesn't ask for one — and we do not buy, rent, or import phone lists. We only ever text a number that has texted us, or a number where the person has directly asked us to text them.
Consent to receive messages is never a condition of buying anything from us.
Message frequency
Message frequency varies and depends entirely on your own activity. This is a conversational program: you'll generally get one reply per message you send. We do not send recurring or scheduled messages.
Cost
Message and data rates may apply. We don't charge for messages; your mobile carrier may, according to your plan. Check with your carrier if you're unsure.
Opting out — reply STOP
Reply STOP to any message to stop receiving texts from us. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, or OPTOUT.
You'll get one confirmation message, and then nothing further. To start again, text us again.
Getting help — reply HELP
Reply HELP to any message for support information. You can also reach us at contact@avant-concepts.com or (855) 671-0573.
Your mobile information is not shared
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers, SMS consent, and opt-in data are never sold, rented, or disclosed for anyone else's marketing.
We do use service providers to operate the messaging service itself: Twilio carries the messages, and the text of your message is sent to Anthropic's Claude API to draft a reply. Both act as our service providers, handle it only to deliver this service, and do not use it for marketing. Anthropic does not use it to train their models. Full detail in our Privacy Policy.
Replies are automated
The first reply you get is generated by an AI system. It has no memory of previous messages and no access to any record about you. It can be wrong. Nothing it says is a binding quote, booking, or commitment — a person confirms anything that matters.
Do not text sensitive personal information — health details, financial account numbers, or government identifiers. SMS is not a secure channel.
Not for emergencies
Do not use this number for emergencies. Call 911.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your device, and we can't guarantee it.
Supported carriers
Available on major US carriers. Carrier support can change without notice.
Changes
We may update these terms; the date at the top changes when we do.
Contact
Avant Concepts LLC contact@avant-concepts.com (855) 671-0573
Related: Privacy Policy · Terms of Use